1. Collaboration & Communication
1.1 – Service Delivery
OMZEC strives to deliver high-quality logo and branding services promptly. Each client is assigned an account manager for communication and support. A successful collaboration requires timely, honest, and detailed feedback. Once deliverables are approved, no further revisions are permitted.
1.2 – Logo Design Process & Deliverables
- All logos are original works.
- Final delivery includes multiple formats (AI, EPS, SVG, PNG, and JPG).
- Basic brand guidelines with color codes, typography, and spacing details.
- Full copyright ownership transfer upon final payment.
- Unlimited usage rights across all mediums.
1.3 – Design Originality
OMZEC does not use templates, pre-made designs, or stock graphics. Every logo is custom crafted for your brand.
1.4 – Support
Due to our streamlined operations, we offer support exclusively via our dashboard, live chat, or email—no phone calls.
1.5 – Client Delays After Signup
Service delivery begins immediately after completing the onboarding questionnaire. Failure to complete the questionnaire does not guarantee a refund.
1.6 – Copyright & Ownership
Upon full payment, the client receives:
- Complete ownership of their logo.
- All intellectual property rights.
- The right to register trademarks.
- Freedom to use the logo for any purpose, including modification.
OMZEC waives all rights to the final design after full payment.
2. Refund Policy
By signing up, you accept OMZEC’s refund policy. We offer a satisfaction guarantee—if you’re not satisfied, you don’t pay.
3. OMZEC’s Obligations
3.1 – Service Provision
OMZEC provides services based on standard policies and reserves the right to reject clients for any reason.
3.2 – Policy Changes
OMZEC may update its policies, pricing, and package details at its discretion.
4. Fees & Payment
4.1 – Payment Terms
- Fees are payable in full before service commencement.
- A valid credit card must be on file.
4.2 – Initial Charges
- All charges are processed in advance.
4.3 – Cancellation
- Services can be canceled at any time.
5. Warranty Disclaimers
5.1 – No Refunds
Due to the custom nature of logo design and branding, all sales are final. If OMZEC fails to deliver the agreed design package, credit for future services will be provided.
5.2 – No Warranties
OMZEC disclaims all warranties related to its services, including fitness for a particular purpose and non-infringement.
6. Indemnity
Clients agree to indemnify OMZEC and its affiliates from any losses, costs, or liabilities arising from breaches of this agreement or claims regarding intellectual property use.
7. Intellectual Property & Ownership
7.1 – Post-Completion Rights
Upon full payment, the client receives:
- Full ownership of the final logo.
- The right to register trademarks.
- Unlimited use and modification rights.
- OMZEC’s permission to feature the logo in its portfolio unless otherwise agreed.
7.2 – Pre-Payment Restrictions
Until full payment is received:
- OMZEC retains ownership of all designs.
- The client may not use any proposed logos.
- Preliminary designs remain OMZEC’s property.
8. Limitation of Liability
OMZEC is not liable for indirect, incidental, or consequential damages. Liability is limited to the amount paid for services.
9. Confidentiality (NDA)
By engaging in OMZEC, you agree that confidential information shared during the design process will be used solely for service delivery. OMZEC will take reasonable measures to protect this information and restrict access to authorized personnel only.
10. Credit Card Disputes
All charges are presumed accurate unless disputed within 14 days. Disputes halt all services, credits, and refunds. Negotiation is preferred over chargebacks. OMZEC retains the right to pursue legal action for disputed amounts plus related fees.
11. Miscellaneous
This agreement constitutes the entire understanding between the parties. Amendments must be in writing. Invalid provisions will be severed with minimal impact on the remainder of the agreement.